Frequently Asked Questions
Here you'll find answers to questions about participation, booking, payment, and vouchers. If your question isn't listed, please feel free to contact us via our Contact page.
Courses & Participation
Where do the courses take place?
The course takes place at the LUX training center, Tempelhofer Damm 145, 12099 Berlin. It's a former medical center in the Art Nouveau style. The rooms are on the 3rd floor; there is an elevator. Unfortunately, we are not wheelchair accessible.
Arrival by public transport: take the U-Bahn (subway) directly to Alt-Tempelhof station or walk approximately 600 meters from the Tempelhof S-Bahn station. There is a park-and-ride lot at the Tempelhof S-Bahn and U-Bahn station.
Who is participating?
It's usually a diverse mix of beginners and experienced people, both within and outside the sex industry, of all genders and orientations, and with a wide age range. We value openness to deviations from sexual and other norms, both in oneself and in others. A few courses are reserved exclusively for sex workers; this will be explicitly stated.
Do I need prior experience?
Generally not. If a course requires prior knowledge, this will be stated in the course description.
May I bring my partner?
Couples and friends are welcome; each participant pays the course fee. Some find the shared experience enriching, while others prefer to participate alone. Most participants are individuals. Practice partners are only included in a few courses and are provided by us.
Will it get intimate?
It depends on the type of workshop and the participants. Complete nudity or explicitly sexual acts are rare and only occur with everyone's consent. If intimate acts are included, this will be explicitly stated in the course description.
I booked a course, will I receive any further information?
For most courses, you will receive an email shortly beforehand with your final registration confirmation, the start time, and any special instructions. If you don't receive anything and the course is about to start, you can contact the course instructor using the contact information on the respective course or profile page.
In which language are the courses held?
The language of instruction is listed for each course.
Booking, Payment & Cancellation
How can I pay?
Payment can be made by bank transfer, stating your name (or the name of the participating person) and the order number. You will receive a GiroCode for the transfer; you can simply scan this QR code with your banking app. Cash payment on site is possible upon request.
By when do I have to pay?
The payment deadline is stated in your order confirmation. Please transfer the payment by then to ensure your place remains reserved.
What happens if I don't pay on time?
We will remind you again before the deadline. If payment is not received by then, we will release the space again so that it does not remain unused and blocked.
I can no longer participate, how do I cancel?
Sometimes things come up, we understand. Please cancel by email; you are responsible for proving receipt of your cancellation. Depending on when you cancel, the following fees apply according to our terms and conditions:
- From 2 weeks before the start: 30% of the course fee
- Starting 10 days before the start: 50 %
- From 6 days before the start: 75 %
- Starting 4 days before the start: 100 %
If you provide a replacement for the vacant position who meets all the contract conditions, you will not incur any fees.
The course is cancelled, what do I do now?
Sometimes we also have to cancel, for example if the minimum number of participants is not reached. Then you have a choice: You will receive a refund of the ticket price or a voucher of the same value for a later booking.
The course is fully booked, what can I do?
If appointments are fully booked, you can add yourself to the waiting list. If a spot becomes available, we will notify the person on the waiting list.
Will I receive an invoice?
Yes. During the ordering process, check the box "I need an invoice with my full address" and enter your billing address.
Vouchers
Can I buy gift cards?
Of course, you can give our tickets as a gift. Click here to go directly to... Gift voucher order.
How long are vouchers valid for?
Valid for 4 years from the date of purchase, so plenty of time to find a suitable course.
What about any remaining balance, can I have it paid out?
You can use any remaining balance for a future booking. Unfortunately, we can't refund it, but you are welcome to give the voucher to someone else.
What is my balance?
Here you can use your voucher code to check how much credit is left:
Discretion & Contact
How discreet is participation?
Your privacy is important to us; we will treat your participation confidentially. No photos will be taken during the courses, neither by us nor by participants.
What happens to my data?
We only use your data to process your booking. You can find all the details in our [privacy policy/terms and conditions]. Data Protection.
How can I reach you?
The fastest way is via our Contact page.